Interactive systems design

To design effective interactive systems, you need to understand your future users. However, we can't just ask them what they want. We need to use methods that reveal what users need, even for technologies that have not yet been invented. This lesson describes multi-disciplinary design methods, illustrated by innovative examples from research and industry, with an emphasis on participatory design, in which users remain actively involved throughout the design process. It introduces the notion of generative interaction theory as a tool for designing simpler, yet more powerful interactive systems.